For law firms
Client conversations that were not going to happen in English
Intake calls, status updates, document walkthroughs and cross-border coordination — the everyday conversations that do not justify booking a certified interpreter, and currently happen through a relative or not at all.
The interpreter you book is not the problem. The ones you do not book are.
A deposition gets a certified interpreter, because it must. The fifteen-minute call where a client asks what happens next does not — so it gets a bilingual paralegal who is busy, a family member with a stake in the answer, or a translation app passed back and forth. That is where the misunderstandings actually accumulate.
How it fits
01
Intake, without a scheduling problem
A prospective client calls and you can take it now. They join from one link in their browser — no account, no download, nothing to install on their phone during a stressful week.
02
Billed by the translated minute
You are charged only while translation is actually running, never for the length of the meeting. A call that is mostly you reading a document costs almost nothing, which makes short check-ins economically sane for the first time.
03
A transcript when you need one, and not forever
Sessions can produce a translated transcript. Raw voice is never stored, replay audio clears within 24 hours, and transcripts expire at 30 days — so the default is that a routine call leaves no permanent artifact.
04
Matter-side separation
Each organization on MAIK Voice is fully isolated, and a call link stops working the moment the call ends. A link forwarded a week later opens nothing.
Honest limits
What this is not
MAIK Voice is not a certified or sworn interpreter and must not be used where one is required — court proceedings, sworn testimony, depositions, or any filing whose accuracy must be attested. It exercises no professional judgment, does not stop to ask what an ambiguous phrase meant, and nobody assumes professional liability for its output. For those conversations, hire the human. This is for the ones you were never going to book anybody for.
The full cost comparison against a professional interpreter, with the assumptions shown, is on the comparison page.
FAQ
Questions
- Can we use this in a deposition or in court?
- No. Those settings require a certified or sworn interpreter and MAIK Voice is neither. Using it there would be a professional problem for you and we would rather say so on this page than in a support ticket.
- Is the client conversation confidential?
- Each organization is fully isolated from every other, raw voice is never stored, replay audio clears within 24 hours and transcripts expire at 30 days. We do not sell data. What we cannot do is make a claim about privilege — whether a given conversation is privileged is a question for you, not for your software vendor.
- Does the client need to install anything?
- No. They open a link in their browser and join. There is no account to create and nothing to download, which matters when the person on the other end is not technical and is already having a difficult month.
- What does a typical intake call cost?
- Translation is metered at 14¢ per translated minute on the Standard voice tier. A 20-minute intake call in which roughly 8 minutes is actual translated speech is about $1.12. You are never billed for the meeting length.
Also